Delivery

We have structured our delivery options to ensure our customers get the best prices possible and have at least 2 options available depending on the location and size of order.

These vary from a 2nd Class Standard Letter to Express Courier Service and also include combined shipping options wherever possible (depending on the items ordered).

We endeavour to ship all completed orders made prior to 11am the same day, this is the cut off point.  This means that we can offer the best shipping times possible and where the next day (express) delivery option is chosen, you should receive your order on the next working day available (e.g. Orders Shipped on a Friday will be delivered on a Monday, orders from a Monday on Tuesday etc.), this of course excludes Bank Holidays.

The times of delivery will depend of course on the option you choose when you complete the order.  But the chart below gives you a guide (based on the information provided by the carriers) of how long it should take for your order to arrive for each type of shipping you may choose (depending on the size of the order and its destination)

UK (DOMESTIC)

ROYAL MAIL

Royal Mail 1st Class (1 – 2 Working Days)

Royal Mail 2nd Class (3 – 5 Working Days)

Royal Mail Special Delivery (Next Working Day before 1pm)

HERMES

Standard Tracked & Signed Delivery (3 – 5 Working Days)

UKMAIL/DPD

Express Tracked & Signed Delivery (Next Working Day)

SATURDAY DELIVERY

Please note that Orders requesting Saturday Delivery must be completed prior to 11am on Friday.  In the event that this does not happen then the order will be shipped via Express Delivery on the following Monday for delivery the day after (Tuesday).

INTERNATIONAL

ROYAL MAIL

Royal Mail International (5 – 7 Working Days)

BFPO

If you are a BFPO customer, we will deliver your parcel to the British Forces Post Office within 3-5 working days.

You should then allow up to 30 days for your order to reach your base.

Please do not include the town and city in the address, use the format below:

Service No, Rank name, Unit/Regt, Operation name, BFPO No